Terms of Service

Last updated: May 2026

By creating an account and using the Meta Ads Monitor service ("the Service") provided by Retrofit AI Systems, you agree to these terms.

1. The Service

The Service polls Meta's Marketing API on a schedule, evaluates your configured rules against the returned performance metrics, and notifies you via your chosen channels when a threshold is crossed. The Service is read-only — it does not pause campaigns, change budgets, or take any other action on your Meta ad accounts.

2. Eligibility and account responsibility

You must be authorized to grant access to the Meta Business Manager and ad accounts you connect. You are responsible for keeping your sign-in credentials and any linked notification channels (e.g., Telegram chat IDs, email recipients) confidential.

3. Acceptable use

You agree not to use the Service to monitor ad accounts you are not authorized to access, to attempt to bypass the Service's tenant isolation, or to attempt to reverse-engineer or stress-test the Service in ways that interfere with other users.

4. Fees

Initial early-access accounts may be provided free of charge. Once paid pricing is announced, current customers will be notified at least 30 days in advance of any change. Continued use after the effective date constitutes acceptance.

5. Data ownership

You own your data. We own the Service. The performance data the Service stores is yours; the rules engine, the dashboard, the codebase, and the trained heuristics are ours.

6. No warranty on alerts

The Service polls Meta on a schedule (currently every six hours for full insights and every three hours for delivery checks). Alerts are best-effort and may be delayed by Meta API rate limits, network failures, or the schedule itself. The Service is not a real-time guarantee that your campaigns are performing as expected, and you should not rely on the absence of an alert as confirmation that no problem exists.

7. Suspension and termination

We may suspend or terminate your account if you violate these terms, if Meta revokes our app's permissions, or if you request cancellation. On termination, your data is deleted within 30 days unless you request export first.

8. Limitation of liability

To the maximum extent permitted by law, Retrofit AI Systems is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to lost advertising revenue, missed alerts, or business interruption. Our total liability in any case shall not exceed the fees you paid in the trailing 12 months.

9. Changes to these terms

We may revise these terms; the date at the top reflects the latest revision. Material changes will be emailed to account owners at least 14 days before they take effect.

10. Contact

Questions about these terms: privacy@retrofitaisystems.com.